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Recently, MOFCOM and other departments jointly printed and released the 2023 Work Priorities for Upscaling the Quality and Capacity of Domestic Service, proposing the special initiative for domestic service standardization and promoting the introduction of a number of national, industry, local and group standards. How is related standard-setting progressing? What are MOFCOM’s considerations for further regulating the industry for higher quality and greater capacity?(2023-05-25)

Standardization is a key lever for improving the quality of domestic service. MOFCOM is advancing the process actively with focus on the supporting and guiding role of standards. So far, nearly 300 national, industry and local standards have been announced nationwide, covering segments like elderly care, mother and child care and hour service.

Based on prior work, we will work with related departments, actively promote the implementation of the special initiative for domestic service standardization, and guide related bodies to formulate the Norm for Home Cooking Service, the Norm for Housecleaning Service and the Norm for Baby and Child Care, among other standards, to further improve the domestic service standardization system. Meanwhile, local standard-setting will be encouraged to serve as benchmarks and businesses guided to actively participate in pilots of the standardization initiative to foster a host of standard front runners for domestic service providers.

As for your second question, MOFCOM will work with members of the joint ministerial session on upscaling the quality and capacity of domestic service to implement the work priorities of 2023 and concretely promote the industry’s upscaling of quality and capacity.

First, we will lead the operation to upskill domestic workers. Online and on-site training resources will be consolidated to provide free training for domestic workers. The training hours and results will be included in their credit files. We will also work with related departments to strengthen professional development and foster and reserve more talent for the industry for its improved quality.

Second, we will continue the operation to help farmers through domestic service. We will guide localities to improve the working mechanism for matching supply with demand and encourage origins of domestic workers to connect with service providers. Meanwhile, innovative online recruitment sessions will be held, including the ‘domestic service recruitment season’ on short video platforms, to address the pain points of domestic worker shortage and expand the capacity of the industry.

Third, we will keep upgrading the domestic service credit information platform to strengthen credit information sharing. Online training and evaluation functions will be added to the domestic service credit app, which will be connected to skill training databases of related departments, so that consumers can access basic information and employment and training profiles when hiring domestic workers and be informed and assured. Thank you.