In the first quarter of 2023, Chinese businesses undertook service outsourcing contracts worth 576.8 billion yuan, with the execution of 396.1 billion yuan, an increase of 18.2% and 24.4% respectively. In breakdown, Chinese businesses undertook offshore service outsourcing contracts worth 312.7 billion yuan, with the execution of 211.9 billion yuan, an increase of 18.1% and 22.7% respectively. (In dollar terms, in the first quarter, Chinese businesses undertook service outsourcing contracts worth USD85.7 billion, with the execution of USD59.2 billion, an increase of 14.4% and 21.2% respectively. Among them, the contract value of outsourced offshore services reached USD46.2 billion, with the execution of USD31.6 billion, an increase of 13.5% and 19.1% respectively.)

In terms of business structure, in the first quarter, China's businesses executed offshore information technology outsourcing (ITO), business process outsourcing (BPO) and knowledge process outsourcing (KPO) contracts worth 86.15 billion yuan, 40.78 billion yuan and 84.97 billion yuan, up 18.7%, 19.7% and 28.6% year-on-year. In breakdown, information technology solution services, e-commerce platform services, industrial design services and other offshore service outsourcing business grew rapidly, up 80.5%, 73.6% and 30.8%.

In terms of regional distribution, in the first quarter, the 37 service outsourcing demonstration cities in China undertook offshore service outsourcing contracts worth 287.7 billion yuan and executed 194.1 billion yuan, up 20.5% and 23.2% respectively, accounting for 92.0% and 91.6% of the national aggregate. Yangtze River Delta region undertook offshore service outsourcing contracts worth 160.7 billion yuan, with execution of 109.5 billion yuan, an increase of 33.6% and 19.6%, accounting for 51.4% and 51.7% of the national aggregate.

In terms of the international market, in the first quarter, the execution value of services outsourced from Hong Kong SAR, the United States, the European Union to China’s mainland reached 48.2 billion yuan, 42.5 billion yuan and 29.4 billion yuan, an increase of 13.9%, 21.7% and 32.2%, accounting for 56.7% of China’s offshore service outsourcing execution. China executed offshore service outsourcing from regional comprehensive economic partnership agreement (RCEP) member countries worth 51.8 billion yuan, an increase of 34.3% year-on-year, accounting for 24.5% of the China’s total offshore service outsourcing. In breakdown, execution of offshore service outsourcing from Indonesia and Singapore grew faster than others, up 73.4% and 41.0% respectively.

In terms of business ownership, in the first quarter, private enterprises undertook offshore service outsourcing execution worth 58.9 billion yuan, accounting for 27.8% of the national total, an increase of 16.6%. Foreign-invested enterprises (FIEs) undertook offshore service outsourcing execution worth 105.3 billion yuan, accounting for 49.7% of the national total, an increase of 31.4% year-on-year, 8.7 percentage points higher than the national average growth rate.

In terms of employment creation, as of the end of March 2023, China's service outsourcing created 15.15 million jobs, including 9.8 million people with university degree and above, accounting for 64.7%. In the first quarter, service outsourcing added 177,000 employees, including 139,000 people with university degree or above, accounting for 78.7%.

(All information published on this website is authentic in Chinese. English is provided for reference only.)